How to check the wifi when the customer can’t access internet from the AP(Access point)?

  1. In case of DHCP IP
    AP has a limitation of IP allocation. It’s possibility AP can’t allocate the IP address anymore due to capacity.
    Hence, try to access the AP again after resetting AP.
    If possbile, pls, update the F/W of AP.
  2. In case of static IP
    • After setting the IP by the customer, User should have to save it.
      [How to do]
      From Homescreen-> Menu->Setting->Wiress & network settings->Wifi setting->Menu->advanced->Check “Use static IP”->Menu->Save
    • Try to input all information.
      IP address / Gateway / Netmask / DNS 1 / DNS 2
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